768bd's Privacy Policy

1 Introduction

768bd is a safe and reliable online casino and betting platform for players in Bangladesh. We believe that protecting each user's personal information is a fundamental right. This privacy policy ("Policy") explains how we collect your information, why we collect it, where we store it, and when or how it is used.

By using our services, you agree to this policy. If you do not agree with any part of this policy, please refrain from using our platform and contact us.

2 What Information We Collect

768bd collects the following types of information to provide services and improve your experience:

2.1 Registration Information

When you create an account on 768bd, we collect:

• Full name
• Email address
• Phone number
• Date of birth (for age verification)
• Preferred username

2.2 Identity Verification Information

To ensure security and comply with responsible gaming rules, we may request the following information:

• Copy of national ID card or passport
• Proof of current address
• Proof of ownership of payment method

2.3 Transaction Information

A record is kept of every financial activity, including:

• Deposit and withdrawal amounts and dates
• Payment method used (bKash, Nagad, Rocket, Bank Transfer)
• Transaction ID and status
• Bonus and reward history

2.4 Usage Information

Information collected automatically while you use the platform:

• IP address and device type
• Browser and operating system information
• Login date and time (per BST)
• Session duration
• Pages visited and links clicked
• Information collected from cookies and similar technologies

3 Purpose of Data Collection

768bd uses your information only for the following legitimate purposes:

• Account management: To create, maintain, and secure your account.
• Payment processing: To complete deposit and withdrawal requests quickly and accurately.
• Age verification: To ensure that only individuals aged 21 or above can use the service.
• Fraud prevention: To detect irregular activity, multiple accounts, and fraudulent transactions.
• Customer support: To provide 24/7 assistance with your questions and issues.
• Responsible gaming: To identify problematic gaming behaviour and provide necessary support.
• Service improvement: To analyse user experience and make the platform better.
• Communication: To send important updates, policy changes, or promotional information.

4 Data Confidentiality & Sharing with Third Parties

768bd does not sell, rent, or exchange your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Payment Processors

Payment service providers such as bKash, Nagad, Rocket, and bank transfer receive the information necessary to complete transactions. This information is used only for the specific transaction.

4.2 Technology Service Providers

Technical partners who assist in operating our platform (such as server services and security software) may view limited information under contract. They are required to comply with our privacy policy.

4.3 Legal Obligations

We may be required to provide information to comply with applicable laws in Bangladesh, court orders, or lawful requests from law enforcement agencies.

4.4 Fraud Prevention

Relevant information may be shared to assist in investigating fraud, money laundering, or other unlawful activities.

5 Data Security Methods

768bd applies industry-standard security measures to protect your information:

• SSL encryption: All data transfers between your browser and our servers are secured by SSL/TLS technology.
• Encrypted storage: Sensitive data stored on our systems (passwords, payment information) is stored using strong encryption algorithms.
• Access control: Only authorised staff have access to limited information on a need-to-know basis.
• Firewall & security monitoring: Our systems actively monitor for cyber attacks and unusual activity.
• Regular security audits: Security audits are conducted regularly through third-party experts.
• Two-factor authentication (2FA): Two-factor authentication is available for additional account security.

However, no digital system is entirely risk-free. We make every effort, but we are aware of the inherent risks of transmitting information over the internet and advise users to remain vigilant.

6 Cookie Policy

The 768bd platform uses cookies and similar technologies. Cookies are small text files stored on your device that personalise your experience.

6.1 Cookies We Use

• Essential cookies: To maintain login sessions and ensure core functionality. The platform cannot work properly without these.
• Performance cookies: To analyse page load speed, error detection, and usage patterns.
• Functionality cookies: To remember your preferences (language, notification settings).
• Analytics cookies: To collect platform usage statistics and improve the service.

You can disable cookies from your browser settings, but some features of the platform may not work properly as a result.

7 Data Retention Period

768bd does not retain your information longer than necessary. Retention periods are determined according to the following policy:

• Active account data: For the full duration the account is active and for the applicable legal period after closure.
• Financial transaction records: Retained for the long term in accordance with regulatory and legal requirements.
• Customer support communications: For a reasonable period after the matter is resolved.
• Analytics data: May be used in anonymised form, with personal identifiers removed, for an extended period.

If you wish to close your account, please contact us. Even after account closure, some information may be retained for a specified period due to legal obligations.

8 Your Rights

As a member of 768bd, you have the following rights over your own information:

• Right of access: You may request to know what information we hold about you.
• Right of rectification: You may update incorrect or outdated information in your account.
• Right to erasure: In certain circumstances you may request that your information be deleted (beyond legal obligations).
• Right to restrict processing: You may request that we stop using your information for specific purposes.
• Right to object: If you do not wish to receive marketing messages, you may opt out at any time.
• Right to portability: You may receive your information in a commonly readable format.

To exercise these rights, please contact our support team. We aim to respond within 30 business days.

9 Protection of Children and Minors

The 768bd platform is for individuals aged 21 or above only. We do not knowingly collect information from any minor. Our registration process includes age verification measures.

If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If a parent or guardian becomes aware of their child's account, please contact us immediately.

10 International Data Transfers

768bd primarily serves players in Bangladesh. However, our technology infrastructure may be located in various countries. Whenever information is transferred outside Bangladesh, we ensure that:

• Adequate data protection laws or measures exist in the destination country.
• Privacy protection terms are included in our agreements with partners.
• Data transfers are made only for the purposes stated in this policy.

11 Third-Party Links & Services

The 768bd platform does not contain links to third-party websites or services. We are not responsible for the privacy practices of any site outside our platform. Game software providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others follow their own privacy policies. We recommend reading their respective policies when using their services.

12 Policy Changes & Updates

768bd may update this privacy policy from time to time. When changes are made:

• The updated version will be published on this page.
• For significant changes, a notification will be sent to the registered email address.
• Continued use of the platform after changes are made will be considered your acceptance of the new policy.

We recommend that you visit this page regularly and stay informed about the protection of your information.

13 Responsible Gaming & Use of Data

768bd is committed to a healthy and responsible gaming experience for its members. To this end, we monitor members' gaming behaviour and provide support when needed. For more information on responsible gaming, please visit our responsible gaming page.

We use your gaming data to identify problematic behaviour and provide support to the relevant member. Using data for this purpose is an integral part of our responsible gaming policy.